Value chain
The value chain is a concept from business management developed
by Michael Porter, the goal of the value
chain is to look at how firm’s business activities can create value to their products as the reducing costs of
business activities to increase profit and efficiency.
The value chain is analysis of a Firm Inbound logistics,
operations, and outbound logistics, Marketing and Sales, Services that are activities that add value to products
and can create a competitive advantage for a firm. The support activities of a
firm, Procurement, technology development, human resource management and the
firm infrastructure that can be more efficient to gain cost savings.
Inbound Logistics, this includes the receiving, warehousing,
and inventory control of product or the raw materials need to make them.
Operations, are the facilities that are used to create value
to the products form Inbound Logistics, e.g.
Toyota has manufacturing plants so that they can to steel into cars.
Outbound Logistics, this how a firm gets their product to
end user (the customer), by transport, warehousing , etc.
Marketing and Sales, the activities associated with promoting,
advertising, selling the needs and benefits of a product to get consumers to
buy.
Service, the add extra’s to sell value of a product such as repairs
services, warranty and customer support.
Support Activates, these are what help the above to faction
and support them.
Procurement, are the purchasing
of raw materials and other inputs to made in value add products.
Technology Development, this is any research and development,
technical process, and technology bought
by the firm to support the value adding operations.
Human Resource management, the activity of recruiting,
hiring, development of staff.
Firm Infrastructure, the firm’s areas of legal, finance, quality
and management etc.
After a firm has done analysis on all of this factors they
can see whether there is a better way of adding value to their product, such as
cheaper suppliers or distribution methods or if they can cut costs to the firm
by making the Support activities more efficient by adding new technology to
make the production time fast or higher. Once one or both of these have been
done the cost of business goes down making the firms products more competitive and
increases their profitability.
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